As a Client you can expect your Attorney to abide by the Code of Ethics found at Part A of the Third Schedule of the Legal Profession Act Paragraphs 21-35.

Generally you should expect and are entitled to the following:

• The attorney must have a valid practising certificate which must be produced upon request
• To be dealt with in a fair and professional manner.
• Complete confidentiality between attorney and client
• An Attorney should not accept your case unless he/she can handle the task in an expeditious manner without any unmerited delays.
• An Attorney must inform you of all risks and issues involving or will be involved with your case, and shall always act in your best interest.
• An Attorney shall charge you fees that are fair and reasonable and in accordance with Part B of the Third Schedule paragraph 10 and provide an account thereof.

If an Attorney does not meet the general expectations above or detailed in Part A of the Third Schedule of the LPA then you may file a complaint to the Disciplinary Committee, see here for the Guidelines and more information.